Motivation and Management (Argentina Suites) Essay

Motivation and Management (Argentina Suites) - Essay Example ew of the case indicates that the primary cultural and social institutional challenges/problems confronting Argentina Suites is the absence of an organisational culture, as would promote both organisational commitment and ethical behaviors among employees, and a leadership vacuum. Arguing that Argentina Suites’ problem primarily stems from the absence, or nature of its organisational culture, necessitates the definition of the latter and an explanation of its importance. The concept of organizational culture is of singular importance within organizational framework, insofar as it embraces and articulates specific organization’s unique set of ethos. That ethos is the primary force shaping and directing the level of formality operative within an organization; the degree of loyalty employees exhibit towards it; and the ethical standards and behavioural norms that supposedly guide the actions of employees. Indeed, as MacMohan and Harvey (2007) contend, an organization’s culture simultaneously functions as the foundations upon which employees base their behavior and the environment within which organisational commitment and loyalty are born. As such, it is the framework within which an organisation’s social and institutional characteris tics are defined and, accordingly, can function to either motivate organisational success or determine failure (MacMohan and Harvey, 2007). In direct reference to Argentina Suites, the absence of an organisational culture is evident in the behavior of employees. Irrespective of the fact that the majority cannot seem to articulate the requirements and responsibilities of their job, the fact is that they do not even adhere to those responsibilities which they know to be an integral part of their job description. Hence, the front of the hotel is often left unattended and employees regularly leave their posts. Added to that, employee behaviors and decisions have, on occasions, been incontrovertibly unethical and have, as